Refund and Return Policy
We will refund your payment if, after you provided Recipient's correct address, we failed to serve your documents. To be
eligible for a refund, you must make your request by email or by regular mail within 30 days from the day you made your
payment. We make no guarantee as for the exact date and location service will be effected but we will do every reasonable
effort to serve process timely at the best location. If you provide an incorrect address, no refunds will be issued but you will
be given a second chance to obtain a correct address. The new correct address must be in New York City or in an area we
control. We will not charge additional fees for a second attempt at a corrected address.
For all purposes, personal service of documents is guaranteed except under certain conditions. For instance, sometimes
an incorrect address, evasion of service, acts of God, etc., may preclude the process server from doing his/her job.
However, we promise that we will make at least three attempts for each address to serve personally. If we cannot serve in
person we will serve on a third party or by "nail and mail" (Affixing the papers at Defendant's address) unless expressly
instructed otherwise. Upon a successful completion of our task, we will notify you by telephone or by email.
We reserve the right to deny you service under certain circumstances;for example, if we suspect you are filing a frivolous
lawsuit, using intimidation, filing to harass,etc. We will deny you service if you do not allow us to follow generally accepted
practices for service of process in New York or if your service implies any violation of the New York process service rules or
any violation of municipal laws or New York State or United States laws, such as, but not limited to, trespassing,
harassment, tampering, illegal surveillance, etc.
Late Fees and Other Surcharges
If you are over 30 days late with your payment we will charge a late fee of $35.00 . If your check is returned we will charge a
$25 returned check fee. We reserve the right to close your account if you are past due with your payment
or if you consistently pay late. For accounts over 60 days late, we will charge a $35.00 late fee and refer you to a collection
agency.
Exceptions Applied to Lawyers, Established Corporations and Legal Firms.
Prepayment is not generally required from legal firms, established business corporations or individual attorneys if they
have formally established an account with us and it is in good standing. For all others prepayment is required and it is at
our discretion to make exceptions. These exceptions are generally applied to repeat clients. You must understand that we
do not provide service if you do not make the payment for that service in advance.
Your Data and Personal Information Will Be Protected at All Times.
We believe that your personal information should be safeguarded at all times and under all circumstances. We have
physical, electronic and personalized controls to ensure that your information is secure. All the information we collect is
protected in the best possible way. We restrict access to specific staff , we destroy redundant data periodically , we keep
physical files under lock and we do not allow unauthorized users intervene our computerized files. If you have questions
or comments about our privacy policy, please contact us at the address and telephones above.
New York Subpoena and Summons Service:
privacy policy, service terms and company information.
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Tel 718-277-2968 Fax 347-295-0244
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New York Process Service Agency Lic. # 1223225.
New York Process Service Agency Lic. # 1223225.
FOR ATTORNEYS
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Process Server for Queens, Brooklyn, New York County and Bronx.
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For the Public
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Licensed process servers for all the Counties of New York City: License # 1223225.
Why Our NY Process Service Agency Requests Information
We may request credit card information from you in order to charge your account for a service you agreed to pay and
received. But we never request credit card information over the phone or by mail. All credit card and ATM card
transactions are securely managed by PayPal, our payment processing partner, over the Internet using a secure page.
Like most process servers, we do not disclose the identity and personal information of our process servers in order to
protect their safety. However, this information is available to you if you need to check credentials or if you need them to
testify in court proceedings in New York.
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Learn More About NYC Process Service
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